Customer CRM
- Customer 360 profiles, history and timeline
- Digital intake, waivers and consent status
- Memberships, packages and recurring billing lifecycle
- Loyalty points, tiers and referral tracking
- QR check-in and digital membership cards
CRM for a Brighter Business
One connected system to run, grow and scale your business.
MotiveOne brings customer relationships, bookings, revenue, staff, marketing, analytics and AI into one operating system for small and medium service businesses.
Everything in one place
Built around the entire customer and business lifecycle
MotiveOne's first vertical is tanning and salon operations, with a platform foundation designed to expand across service businesses.
Bookings & operations
- Live booking calendar and online appointment booking
- Website booking and intake widgets
- Walk-in queue and smart waitlist
- Room, bed and equipment state workflows
- Cleaning, maintenance and appointment reminders
Revenue & commerce
- POS and checkout
- Retail inventory and low-stock alerts
- Membership and package sales
- Failed-payment recovery and membership lifecycle tools
- Commission tracking and product performance
Marketing & retention
- Unified customer inbox
- SMS and email automation connections
- Birthday and membership-anniversary campaigns
- 30 / 60 / 90-day retention cohorts
- Lifecycle automations and next-best-action AI
Staff & management
- Role-based staff access and permissions
- Staff schedules, coverage and daily task checklists
- Sales, memberships, cancellations and MRR dashboards
- Utilization, inactive-client and customer-health analytics
- Multi-location operating model
Connected customer experience
- Branded customer mobile app for iOS and Android
- Customer web portal and mobile booking
- Website integration and public API
- Payment, messaging and webhook connection surfaces
- Apple / Google Wallet provider support
Simple Canadian pricing
Start with the CRM. Add the app when you're ready.
MotiveOne CRM
C$39.99/ month
Up to 5 staff users
- Customer CRM
- Bookings
- Payments integration
- Memberships & packages
- Basic automations
- Reporting
- Website integration
MotiveOne Pro
C$69.99/ month / location
Unlimited staff users
- Everything in CRM
- Advanced AI & automations
- Advanced marketing
- Advanced analytics
- Multi-department workflows
- API & integrations
- Priority support
Branded Mobile App
C$59.99/ month
C$200 one-time setup & publishing
- Your branding
- iOS & Android customer app
- Bookings
- Memberships & packages
- Push notifications
- Loyalty & rewards
- Connected to MotiveOne CRM
Connection-ready, not locked to one vendor
MotiveOne includes connection surfaces for websites, payments, messaging, APIs, webhooks, customer apps and provider integrations. Live external services are connected and verified during business onboarding.